What Happens to Your Session History
Learn how your past guest sessions are preserved and linked to your new account
Automatic Session Linking
When you convert your guest account, all your previous sessions are automatically linked to your new client account using your email address. This process:
Happens Instantly
All sessions are linked the moment you verify your email
Preserves Everything
Session notes, recordings, goals, and feedback are all maintained
Updates Coach View
Your coaches can now see your complete session history in one place
What Gets Transferred
✓ Included
- Session dates and times
- Coach information
- Session notes and summaries
- Action items and goals
- Session recordings (if enabled)
- Feedback and ratings
Timeline Example
Before Conversion
3 sessions as guest@email.com
Conversion
Create account with guest@email.com
After Conversion
All 3 sessions linked + new features
Privacy & Security
Your session data is handled with the highest security standards:
Encrypted Storage
All session data is encrypted both in transit and at rest
Access Controls
Only you and your coach can access your session history
Data Ownership
You own your data and can export or delete it anytime
Frequently Asked Questions
Can I convert if I used different emails for my sessions?
Yes! Contact support and we'll help you merge sessions from multiple email addresses into your account.
What if I can't find a past session?
Check that you're using the same email address. If the issue persists, contact support with the session date and coach name.
Can I delete my session history?
Yes. You have full control over your data. Go to Profile → Security & Settings → Data Management to delete specific sessions or your entire history.